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We've been appointed Tiptop to be our training consultant in several consecutive years and found it's programs are effective and comprehensive. The whole team were enjoyed and benefited from the programs very much especially with Ricky's professionalism. Big thanks to Ricky!
Ms. Boffe Lee

(Regional Manager – Hong Kong)

Ricky and Tip-top team has delivered such great work for our Annual Conference!
Mr. Sunny Lai

(Expert Sales & Marketing Lead)

Just want to express our gratitude towards Clement's workshop yesterday (Handling Complaints and Difficult Situations Effectively for F&B Industry) which we all find insightful, practical and relevant, and it's not boring. Have met Clement twice I think which I always find him very professional and articulate in the meeting, but at times of training – Clement is very engaging and really pinpointed on issues which I think all the managers at operations level would find relevant and resonant.
Ms. Michell Lie

(Corporate Branding and Development Manager)

Oriental Watch Holdings Limited strives to provide excellent service to every customer by upgrading the service quality. Since 2008, we have invited Tiptop Consultants Ltd. to implement a continuous mystery shopper programme. It isn't limited to provide us information about the service level of our frontline staff, but the updated market practice as well. Thanks to Tiptop's detailed report, client-oriented support and practical training courses, this programme helps us to enhance our service level and formulate reward system to recognize our frontline staff more properly.

We are glad to work with Tiptop, and we look forward to continuing our partnership.
Ms.Galy Yip

(Group Human Resources And Administration Manager)