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We are writing to express our zealous and earnest appreciation with the exceptional and professional research services by Tiptop Consultants Ltd.

Our company, EVISU, has been working with Tiptop on fourth year in a row. Expertise provided including Mystery Shopper Programme, Leadership and Coaching programmes, Team Building and other consultation services.

We are highly satisfied with the relentless efforts with the research team. They have providing specialized consultation, reporting, well-trained mystery shoppers to give an all-rounded assessment and overview of our company's service standard. As a premium multinational fashion brand, EVISU, is dedicated to delivering quality service and styling advice to our customers at all time. With Tiptop's unique MSP we are capable of identifying our company's foremost strengths and rooms for improvement to further uplifts our overall service standard.

Thank you once again for the persistent support in the programme, we are highly anticipated in maintaining our continuous relationship with Tiptop Consultants Ltd. in the long run.
Mr. Brian Law

(Senior Retail Operation Manager )

Mr. Stephen Leung

(Assistant Training Manager)

Tiptop's consultants are superbly detailed-mind, and demonstrates a high sense of professionalism. Ricky and his team certainly have patience in his clients to fulfil and exceed our training needs and satisfaction.

Each seminar was proactively and carefully designed and theories can be applied into practical working environment
Mr. Brian Law

(Senior Retail Operations Manager of EVISU)

Ms. Vanessa Hui

(Chief Operating Officer of EVISU)

We would like to thank Tiptop for implementing the Sales Management Programme with great success. The result was very encouraging. The recent internal 360-degree survey showed that the behaviours of our staff have improved. Special thanks to Tiptop's consultants. They demonstrated great professionalism throughout the project which includes system development, intensive skills training, and field coaching.
Mr. Brian Cheng

(Head of Training and Development Division)

At Dah Sing Bank two of our main corporate guiding principles and values, have always been Customer Commitment and Compliance. To keep us on our toes, we have been inviting Tiptop to carry out mystery shopper assessments on both our Financial Services and Counter Services since 2009. Tiptop has also been providing ongoing professional advice on compliance and service quality issues for us. We are delighted to work with such a professional team and look forward to continuing our partnership with them in the future.
Ms. Charmaine Lo

(Head of Branches)