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Wendy Mak


Ricky has been our important partner throughout the whole project. He demonstrated much patience in identifying our needs and customized the training contents for our staff accordingly. He also availed his team to provide professional support for us in the project of designing customer satisfaction survey, formulating key performance indicators, drafting customer service guidelines, and so on. His extra effort and strong commitment in the project have never been comparable.
Mr. Kwok Lit Tung


We've been appointed Tiptop to be our training consultant in several consecutive years and found it's programs are effective and comprehensive. The whole team were enjoyed and benefited from the programs very much especially with Ricky's professionalism. Big thanks to Ricky!
Ms. Boffe Lee

(Regional Manager – Hong Kong)