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Freelance Consultant

Job Detail
  • Prepare training materials and deliver training to clients
  • Design and conduct public workshops
  • Participate in preparing marketing materials for public workshop promotion, including articles, videos and social media posts

Job Requirement
  • Proven track record in the training field and well-versed in a particular niche area
  • Solid experience in training, coaching or facilitating
  • Able to conduct training to participants from different industries
  • Strong business acumen with excellent presentation and communication skills

Research Executive (Shopper Management)

Job Detail
  • Take ownership of different mystery shopper programs (Retail, F&B, Banking, etc.) in shopper management and work closely with research team members to ensure quality in program deliverables
  • Assign jobs to outdoor mystery shoppers
  • Collect questionnaires from mystery shoppers at back office
  • Handle mystery shoppers’ enquiries
  • Be responsible for logistics arrangement of mystery shoppers training
  • Implement fieldwork and recruitment for other customer research projects
  • Mainly work at back office

Job Requirement
  • Higher Diploma or above
  • Proficient in Microsoft Office
  • Good telephone manner
  • Good Chinese typing skill
  • Able to work independently under pressure

Account Executive

Job Detail
  • Work closely with consultants, business managers and clients to plan, develop and execute learning campaigns for clients
  • Perform professional account servicing, including project track/ project schedules preparation, client meetings with consultants and client liaison, to ensure that project deliverables are fulfilled
  • Assist consultants in preparing PowerPoint presentation for training and the materials required
  • Coordinate logistics with clients / external parties and conduct site visits when necessary to ensure the smooth implementation of seminars / workshops / team-building events
  • Set up face-to-face training, online workshops and zoom meetings
  • Provide on-site support for workshops and team-building events when required
  • Develop and maintain long-term client relationships

Job Requirement
  • University graduate
  • Have 1 to 2 years' working experience is preferred
  • Strong oral and written communication skills, both in English and Chinese
  • Good command of Mandarin is an advantage
  • Proficient in Microsoft Office
  • Mature in interacting with different levels of people working from different industries
  • Strong organization skills, able to do scheduling works well
  • Able to work under tight schedule and deadlines

Project Manager (Research)

Project Team

Job Detail
  • Manage and implement research projects (mystery shopper assessments, quantitative and qualitative research projects)
  • Be responsible for client liaison, research design, project briefing, project management, quality control, report writing and presentation
  • Provide recommendations and prepare business proposals to clients
  • Coordinate with external and internal parties to ensure quality in project deliverables

Job Requirement
  • Degree holder of social science, business administration, statistics or equivalent
  • At least 2 years' experience in related fields (preferably on mystery shopper assessments)
  • Proficiency in MS Office applications and Chinese input. Knowledge in VBA is preferred
  • Proactive, resourceful and detail-minded with good communication skills
  • Candidates with less experience can be considered as Senior Research Executive

Only shortlisted applicants will be contacted.

All personal information collected from each candidate presented to Tiptop Consultants Ltd is used for recruitment purpose only.