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FT1131JN  Advanced Telephone skills and Complaints handling
Date: 10 May 2017
Time: 09:30am - 05:00pm
Region: Hong Kong
Venue: Tiptop Consultants Ltd, Unit 1111, 11/F, Tower 2, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon.
Consultant: Johnny Ng  
Medium: Cantonese supplemented with English Terminologies
Regular Fee: HK$1700 Early Bird Fee:
(Details) 		HK$1500 Member Fee:
(Details) 		HK$1620
Endorsement:
  • 三元思維，改善自己面對客人投訴時的情緒
  • 顧問會以實例支持內容，令印象更深刻
  • 知識豐富，風趣 對同學的問題都耐心解答，很好
  • 見解觸及主題，深入淺出
Please contact Ms. Tracy Ng / Ms. Sally Chan at 2990 9888 or email to workshop@tiptop.com.hk
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FT1131JN  Advanced Telephone skills and Complaints handling
Course Code: FT1131JN Consultant: Johnny Ng  
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FT1131JN  Advanced Telephone skills and Complaints handling
Course Code: FT1131JN Consultant: Johnny Ng  
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