1. What privileges do I entitle for being a member?
- Enjoy member discount on Tiptop's public courses
- Receive special offer of Tiptop's public seminars and workshops from time to time
- Receive first-hand information on Tiptop products, services and news
- Access to online enrollment history
2. What does a full Total Service Management (TSM) Progrmme include?
A full TSMTM Programme includes Top Management Alignment, Staff Training Programmes, Field Coaching and so on. Tiptop could tailor make the programme according to clients’ needs and development.
3. How long does it take to organize a team building / experiential training event?
After confirmation of proposal, Tiptop will kick off the setup, including task force meeting with client, confirmation of consultant's schedule, venue booking and so on. Usually, it can be organized within one month.
4. If our company would like to have a mystery shopper programme, what can Tiptop offer?
Tiptop has been managing mystery shopper programmes for clients from diversified industries since its establishment in 1989. Our professional team provides you with one-stop service from the onset, including consultation, design of audit form, programme execution and management, to follow-up training and coaching.
5. Is it necessary to use only one research methodology for a market research study at a time?
No. It depends on what business questions are going to be answered. Multiple methodologies, such as a combination of focus groups and face-to-face interview could be deployed for a study. You may contact our research specialists to customize a study to address your business needs.
6. How video production is charged?
The charge depends on the number of shooting days.The cost includes pre-production meeting, script writing, video shooting and post-production.
7. Who will provide the talents and shooting venue?
The talents and shooting venue would be provided by clients. If there is a need, Tiptop could help to source professional talents and venue.
8. What is the regular fee for Tiptop Public Workshops? Do we get discounts if we enroll multiple courses?
Our course fee varies with the workshop design and duration; during the early-bird period (Two weeks before the workshop date), a discounted fee is offered for each enrollment while web members could enjoy extra discount on top of the regular and early-bird fee. Besides, we offer special discount for bulk purchase.